Returns & Exchanges
Returns & Exchanges
We want you to be happy with your kit. If something’s not right, here’s how to sort it:
Returns
You’ve got 30 days from the date of delivery to return any unused item.
- Items must be unused, in original packaging, and in resellable condition
- Return postage is your responsibility unless the item is faulty or incorrect
- Refunds are processed within 3–5 working days of us receiving the item
Exchanges
Need a different size or want to swap it? No problem.
- Email us first with your order number and what you'd like to exchange
- We'll confirm stock and provide the return address
- Once we receive your item, we’ll ship the replacement
Faulty or Damaged Items
Things break — it happens. If your gear arrives damaged or develops a fault, contact us with photos and your order number. We'll get it sorted fast.
How to Start a Return
Just get in touch here with your order number and reason for return — we’ll guide you from there.
No complicated policies. No long forms. Just fair, simple returns.